San Felice, Italy
The city's bus network and its paid parking, run by one operator — and paid for in one app.
P.T. S. Felice SPA is the public transport operator for San Felice. The work is the ordinary, unglamorous kind: vehicles leave the depot on time, drivers run the lines as published, timetables are revised when the road layout or the school calendar changes, and the paid parking in the centre is metered, enforced and accounted for.
The app is part of that job rather than a separate product. A rider buys a bus ticket, validates it on board and keeps the receipt in their history. A driver parks in a marked bay, pays for the time by number plate, and stops the clock from their phone when they come back early. Both transactions end up in the same account, with the same records, handled by the same office.
What we do not do is leave people guessing. Timetables, diversions, line suspensions and the start and end of each parking tariff period are published as service notices, in plain language, before they take effect wherever we know in advance.
Fares, passes and parking arrangements, by the name people use when they write to us.
Bought in the app before boarding, validated on board, stored as a receipt you can show to an inspector.
Monthly and annual passes for residents, students and commuters, issued to a named holder.
Pay for a marked bay by entering the zone and the plate; extend or stop the session without walking back.
Blocks of season passes for a workforce or a school roll, administered centrally and invoiced to the organisation.
Fares, zones and pass conditions are set by the published tariff in force; ask us and we will send you the current one.
Depot, cab, bay and control desk — the places the timetable is actually made of.
Vehicles report their position on the line, so the app shows the bus that is coming rather than the one the timetable promised. Stop-by-stop arrival estimates update as it runs.
Every line's departures, plus the notices for roadworks, events and school-term changes. Where we know in advance, the notice goes up before the first affected journey.
No ticket on the dashboard. The session is tied to the plate and the zone, enforcement reads the plate, and you extend or stop the session from wherever you are.
Bus tickets and parking sessions sit in the same account with dates, amounts and zones, which is what you need when an employer or an accountant asks for them.
Low-floor vehicles and step-free stops are marked on the line information, so a journey can be planned before leaving the house rather than discovered at the kerb.
Buses run in traffic, and traffic is not a schedule. A closed street, a breakdown or a procession through the centre moves a line off its published route, and the honest version of a transport service is what it does in that hour.
Our practice is the same each time: the control desk sees the vehicle leave its route, the affected stops are flagged in the app, and a service notice says where the temporary stop is and roughly how long the arrangement lasts. If a journey cannot run at all, it is shown as cancelled rather than quietly left on the board to be waited for.
Yes. Buying is not travelling. The ticket becomes valid when you validate it on board at the start of your journey, and an inspector checks the validation, not the purchase.
A ticket bought earlier is held on the device and can be validated without a connection. A ticket you have not bought yet needs a connection to pay, so buy before you reach the stop if coverage is poor where you wait.
The session is recorded against your number plate and the zone you selected, and enforcement checks the plate against the live sessions. The most common error is a mistyped plate or the wrong zone, so check both before confirming.
A pass is issued to one named holder, so we verify identity once, plus proof of residency or enrolment where the tariff depends on it. Send an enquiry and we will tell you exactly which documents apply to your case before you start.
Fares, passes, parking sessions, employer accounts or a line that is not running as published — write to the office here.
Thank you. The office has your message and someone will get in touch shortly by email.
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